Store Policy

Delivery

Delivery times are approximate and are not guaranteed.

Weather conditions, general stock shortages or even peak periods can lengthen delivery times.

In case of out of stock, ODP undertakes to contact you as soon as possible and to inform you of possible delays.

Note that :

The buyer assumes the risk of loss as soon as the package is handed over to the courier who will ensure delivery.

Unless there is a delivery error, delivery charges are non-refundable.

Once your order has been placed, you have 12 hours to make a change to your order. (size, color, quantity)

After this time, the order will be shipped and cannot be cancelled.

In addition, customs fees may be added and are at the expense of the buyer.


Privacy

We collect information during the ordering process on our store.

While you are visiting our site, we will track:

Products you viewed . We use them to, for example, display products that you have recently viewed.

Delivery address : we will ask you to enter this to estimate the delivery costs before you place an order, and to send the order to you!

When you shop on our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, and payment/credit card information.

This information will be used to:

  • Send you your order information.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Comply with any legal obligation.
  • Improve our store offerings.
  • Send you messages for promotional purposes, if you choose to receive them.

*We also keep comments or reviews, if you choose to send them.

Who has access to the data?

Only the owner of the company has access to the information that you provide to us and undertakes, under no circumstances, to share it or make it public.

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